
Terms of Service
Last updated
These Terms of Service outline the general conditions that apply when you use the Light & Sol website, submit an enquiry, or engage with our services.
1. About These Terms
These Terms of Service apply to your use of the Light & Sol website and to general interactions with our services.
By using this website or submitting an enquiry, you agree to use the website and its content in a lawful and appropriate manner.
2. Website Information
The information provided on this website is for general information purposes only.
While we aim to keep information clear and up to date, website content should not be relied upon as a substitute for individual clinical assessment, professional advice, diagnosis, treatment, or emergency support.
3. Enquiries and Service Availability
Submitting an enquiry through this website does not guarantee that Light & Sol will be able to provide a service.
Service suitability, availability, scope, funding and next steps may need to be discussed before services can begin.
We may determine that another service or provider is more appropriate depending on the nature of the enquiry.
4. Emergency and Crisis Support
The Light & Sol website and enquiry forms are not emergency or crisis services.
If you or another person is in immediate danger, please contact emergency services.
For urgent mental health support, please contact an appropriate crisis or health service.
5. Your Responsibilities
When using our website or contacting Light & Sol, you agree to:
Provide information that is accurate to the best of your knowledge.
Use the website and forms for genuine enquiries.
Avoid submitting unlawful, misleading or harmful content.
Let us know if important information relating to your enquiry changes.
6. Intellectual Property
Unless otherwise stated, the content on this website, including text, branding, graphics and resources, belongs to Light & Sol or is used with permission.
Website content must not be copied, reproduced or distributed for commercial purposes without permission.
7. External Links
This website may include links to external websites or third-party services.
Light & Sol is not responsible for the content, availability or privacy practices of external websites.
8. Privacy
Personal information submitted through this website will be handled in accordance with our Privacy Policy.
Please review the Privacy Policy for more information about how personal information may be collected, used and stored.
9. Changes to These Terms
We may update these Terms of Service from time to time to reflect changes to our website, services or business practices.
The most recent version will be published on this page.
10. Contact Us
If you have questions about these Terms of Service, please contact Light & Sol.
Email: info@lightandsol.com.au
